# Uncategorized

**URL:** https://forum.sierrawireless.com/c/uncategorized/1.md?page=2

[Latest](https://forum.sierrawireless.com/latest.md) · [Categories](https://forum.sierrawireless.com/categories.md) · [Tags](https://forum.sierrawireless.com/tags.md)

**Page:** 3

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## [EM9190/EM9191 Support 5G NR Carrier Aggregation?](https://forum.sierrawireless.com/t/em9190-em9191-support-5g-nr-carrier-aggregation/35525)

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**Author:** [@wlancn](https://forum.sierrawireless.com/u/wlancn)\
**Replies:** 1\
**Last updated:** [September 25, 2025, 5:37pm UTC](https://forum.sierrawireless.com/t/em9190-em9191-support-5g-nr-carrier-aggregation/35525 "2025-09-25T17:37:17Z")

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I saw the description “5GNRFR1 TDD 2CC (up to 200MHz aggregate BW max)” in the documentation, and I understand it as support for 2CC carrier aggregation. However, when I run AT!RFCOMBOS?, I don’t see any 5G-NR band combi…

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## [Cannot Ping RV55 after factory reset](https://forum.sierrawireless.com/t/cannot-ping-rv55-after-factory-reset/35511)

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**Author:** [@vgottipati](https://forum.sierrawireless.com/u/vgottipati)\
**Replies:** 1\
**Last updated:** [September 19, 2025, 10:02am UTC](https://forum.sierrawireless.com/t/cannot-ping-rv55-after-factory-reset/35511 "2025-09-19T10:02:02Z")

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Hi All, I factory reset RV55 and now I cannot ping it using 192.168.13.31 IP. Can someone help.

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## [How to get PLMN and neighboring cell data](https://forum.sierrawireless.com/t/how-to-get-plmn-and-neighboring-cell-data/35497)

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**Author:** [@ajayrawat707](https://forum.sierrawireless.com/u/ajayrawat707)\
**Replies:** 7\
**Last updated:** [September 11, 2025, 5:45am UTC](https://forum.sierrawireless.com/t/how-to-get-plmn-and-neighboring-cell-data/35497 "2025-09-11T05:45:40Z")

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On Sierra Wireless WP7608, the modem needs network to measure serving cell and neighboring cells without using SIM Card and I want PLMN

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## [Can't access RV55 AceManager connecting by ethernet or USB](https://forum.sierrawireless.com/t/cant-access-rv55-acemanager-connecting-by-ethernet-or-usb/35422)

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**Author:** [@amy.stephens](https://forum.sierrawireless.com/u/amy.stephens)\
**Replies:** 2\
**Last updated:** [September 10, 2025, 5:11pm UTC](https://forum.sierrawireless.com/t/cant-access-rv55-acemanager-connecting-by-ethernet-or-usb/35422 "2025-09-10T17:11:34Z")

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I setup a new rv55 and had it registered. I am able to see it active and upgrade firmware through the airadvantage app but I need to connect to the acemanager app to change settings on the modem so I can connect it to my…

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## [Does the EM9190/EM9191 have a FORCE\_USB\_BOOT pin? I want to enter 9008 mode](https://forum.sierrawireless.com/t/does-the-em9190-em9191-have-a-force-usb-boot-pin-i-want-to-enter-9008-mode/35471)

<div class="topic-metadata">

**Author:** [@wlancn](https://forum.sierrawireless.com/u/wlancn)\
**Replies:** 3\
**Last updated:** [September 3, 2025, 3:28pm UTC](https://forum.sierrawireless.com/t/does-the-em9190-em9191-have-a-force-usb-boot-pin-i-want-to-enter-9008-mode/35471 "2025-09-03T15:28:23Z")

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Does the EM9190/EM9191 have a FORCE\_USB\_BOOT pin? I want to enter 9008 mode. I forgot the AT!ENTERCND password, and I want to try restoring it to default. Are there any other methods?

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## [EM9291 is Telstra approved now](https://forum.sierrawireless.com/t/em9291-is-telstra-approved-now/35449)

<div class="topic-metadata">

**Author:** [@blackbow7](https://forum.sierrawireless.com/u/blackbow7)\
**Replies:** 2\
**Last updated:** [August 30, 2025, 1:00am UTC](https://forum.sierrawireless.com/t/em9291-is-telstra-approved-now/35449 "2025-08-30T01:00:05Z")

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I see the new firmware for the EM9291. Telstra is listed in the release notes as approved but not listed at the new firmware webpage. Can you comment on this?

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## [Get log file RV55 from AirVantage](https://forum.sierrawireless.com/t/get-log-file-rv55-from-airvantage/35385)

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**Author:** [@wei](https://forum.sierrawireless.com/u/wei)\
**Replies:** 1\
**Last updated:** [August 13, 2025, 10:18am UTC](https://forum.sierrawireless.com/t/get-log-file-rv55-from-airvantage/35385 "2025-08-13T10:18:12Z")

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Hi, I can get log file from ACEmanager web UI, but on AirVantage, how can I download log file from RV55 in my company?

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## [How to use Ring indicator in WP7600](https://forum.sierrawireless.com/t/how-to-use-ring-indicator-in-wp7600/35330)

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**Author:** [@linus.s.gates](https://forum.sierrawireless.com/u/linus.s.gates)\
**Replies:** 16\
**Last updated:** [August 11, 2025, 1:16pm UTC](https://forum.sierrawireless.com/t/how-to-use-ring-indicator-in-wp7600/35330 "2025-08-11T13:16:03Z")

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hi, im trying to wake up my sierra wp76 from edrx mode when i receive an SMS and i saw that there is a Ring indicator gpiout that goes up when i receive one but i dont know how to access to him, does anyone know how to d…

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## [Upgrad MODEM WAVECOM FATSRACK VERSION 652a09gg.Q2406B](https://forum.sierrawireless.com/t/upgrad-modem-wavecom-fatsrack-version-652a09gg-q2406b/35354)

<div class="topic-metadata">

**Author:** [@service.commercial](https://forum.sierrawireless.com/u/service.commercial)\
**Replies:** 1\
**Last updated:** [August 6, 2025, 1:14pm UTC](https://forum.sierrawireless.com/t/upgrad-modem-wavecom-fatsrack-version-652a09gg-q2406b/35354 "2025-08-06T13:14:54Z")

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Hello i have a modem FASTRACK, the actual firmware version is 652a09gg.Q2406B and i want to upgrad it to minimum 655\_09gg.Q2406B, thank you to help me to do this, i need the firmware and the procedure to do it, Kinds …

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## [How to upgrade the firmware on XR60?](https://forum.sierrawireless.com/t/how-to-upgrade-the-firmware-on-xr60/35328)

<div class="topic-metadata">

**Author:** [@Dada](https://forum.sierrawireless.com/u/Dada)\
**Replies:** 1\
**Last updated:** [July 30, 2025, 10:16am UTC](https://forum.sierrawireless.com/t/how-to-upgrade-the-firmware-on-xr60/35328 "2025-07-30T10:16:32Z")

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My XR60 has an issue and I want to try upgrading the firmware to fix it. Could someone guide me on how to upgrade the firmware on XR60?

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## [No Wi-Fi Option in Setup](https://forum.sierrawireless.com/t/no-wi-fi-option-in-setup/35326)

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**Author:** [@Lily](https://forum.sierrawireless.com/u/Lily)\
**Replies:** 1\
**Last updated:** [July 30, 2025, 9:36am UTC](https://forum.sierrawireless.com/t/no-wi-fi-option-in-setup/35326 "2025-07-30T09:36:02Z")

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I recently purchased XR90 and I’m having trouble with the setup process. All SIM cards are inserted and the device powers on, but I’m not seeing any option to select the wifi.

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## [MC7455 FW upgrade generic 02.039.00.00](https://forum.sierrawireless.com/t/mc7455-fw-upgrade-generic-02-039-00-00/35307)

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**Author:** [@MGiannandrea](https://forum.sierrawireless.com/u/MGiannandrea)\
**Replies:** 3\
**Last updated:** [July 28, 2025, 11:07am UTC](https://forum.sierrawireless.com/t/mc7455-fw-upgrade-generic-02-039-00-00/35307 "2025-07-28T11:07:32Z")

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Hello Everybody. I would like to upgrade to the last generico available fw, but i got the cwe and nvu files only..no .exe anymore.. The modem is running on a RNM11G router board with the Rooter OS. How can i upgrade …

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## [CallBox setting NR+2CC](https://forum.sierrawireless.com/t/callbox-setting-nr-2cc/35269)

<div class="topic-metadata">

**Author:** [@shanywu](https://forum.sierrawireless.com/u/shanywu)\
**Replies:** 15\
**Last updated:** [July 23, 2025, 6:47am UTC](https://forum.sierrawireless.com/t/callbox-setting-nr-2cc/35269 "2025-07-23T06:47:31Z")

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If the setting of Call Box is NR+2CC, are there any corresponding settings required for EM9293 ?

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## [Config EM9293 Tx power](https://forum.sierrawireless.com/t/config-em9293-tx-power/35264)

<div class="topic-metadata">

**Author:** [@shanywu](https://forum.sierrawireless.com/u/shanywu)\
**Replies:** 1\
**Last updated:** [July 21, 2025, 8:06am UTC](https://forum.sierrawireless.com/t/config-em9293-tx-power/35264 "2025-07-21T08:06:20Z")

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The modem FW is SWIX65C\_02.17.08.00, I use follow commands to config EM9293’s Tx Power, but it return “Error” when execute “AT!DATXCONTROL=0,6,1,100”, how do I set modem Tx Power? AT+CFUN=5 AT!ENTERCND=“A710” AT!DA…

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## [MP70 goes in State: Suspended every 1. of new month](https://forum.sierrawireless.com/t/mp70-goes-in-state-suspended-every-1-of-new-month/35185)

<div class="topic-metadata">

**Author:** [@thp](https://forum.sierrawireless.com/u/thp)\
**Replies:** 4\
**Last updated:** [July 11, 2025, 8:51am UTC](https://forum.sierrawireless.com/t/mp70-goes-in-state-suspended-every-1-of-new-month/35185 "2025-07-11T08:51:08Z")

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We have a fleet of MP70 which almost every new month goes into State: Suspended in the Airvantage platform. It has happened the last three months. When they are in Suspended, we are not able to manage them remote. Our d…

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## [Rc7620 ppp](https://forum.sierrawireless.com/t/rc7620-ppp/35217)

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**Author:** [@elmanju07](https://forum.sierrawireless.com/u/elmanju07)\
**Replies:** 1\
**Last updated:** [July 9, 2025, 9:54am UTC](https://forum.sierrawireless.com/t/rc7620-ppp/35217 "2025-07-09T09:54:00Z")

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hi @jyijyi Can you please let me kow the process of data connection establishment threw the PPP . Thanks and Regards Manju

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## [New To Aleos Application Framework for Lua Development](https://forum.sierrawireless.com/t/new-to-aleos-application-framework-for-lua-development/35213)

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**Author:** [@charlie.silva](https://forum.sierrawireless.com/u/charlie.silva)\
**Replies:** 1\
**Last updated:** [July 9, 2025, 8:18am UTC](https://forum.sierrawireless.com/t/new-to-aleos-application-framework-for-lua-development/35213 "2025-07-09T08:18:40Z")

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I am new to Aleos Application Developer Tool. Is there any good site that can teach me how to create program for RV55x? I have an application but I am not sure where to start. The current application works great with ol…

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## [ES450 Can't Access ACEmanager](https://forum.sierrawireless.com/t/es450-cant-access-acemanager/22833)

<div class="topic-metadata">

**Author:** [@j89128](https://forum.sierrawireless.com/u/j89128)\
**Replies:** 3\
**Last updated:** [July 8, 2025, 10:56am UTC](https://forum.sierrawireless.com/t/es450-cant-access-acemanager/22833 "2025-07-08T10:56:25Z")

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Just acquired an ES450. Trying to access ACEmanager, type 192.168.13.31:9191 into IE browser per Config manual. Receive “ERR\_CONNECTION\_REFUSED”. Connected via ethernet cable, Verizon SIM, internet browsing working fi…

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## [EM9293 firmware upgrade problem](https://forum.sierrawireless.com/t/em9293-firmware-upgrade-problem/35206)

<div class="topic-metadata">

**Author:** [@shanywu](https://forum.sierrawireless.com/u/shanywu)\
**Replies:** 5\
**Last updated:** [July 8, 2025, 1:52am UTC](https://forum.sierrawireless.com/t/em9293-firmware-upgrade-problem/35206 "2025-07-08T01:52:38Z")

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I used command ./fwdwl-litearm64le -d /dev/ttyUSB0 --modelfamily 3 -e 1 --fwpath “./” --dmreset to upgrade modem’s firmware, but it seems stuck at “BOOT and HOLD Mode. Downloading firmware …”, do I need to set something…

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## [XR90 LAN Traffic Separation](https://forum.sierrawireless.com/t/xr90-lan-traffic-separation/35190)

<div class="topic-metadata">

**Author:** [@Dada](https://forum.sierrawireless.com/u/Dada)\
**Replies:** 1\
**Last updated:** [July 2, 2025, 10:50am UTC](https://forum.sierrawireless.com/t/xr90-lan-traffic-separation/35190 "2025-07-02T10:50:03Z")

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Hello, How do I configure the XR90 to separate LAN traffic in advanced networks? Thank you.

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## [Error 51 updating firmware on MC7305](https://forum.sierrawireless.com/t/error-51-updating-firmware-on-mc7305/35182)

<div class="topic-metadata">

**Author:** [@p.newton](https://forum.sierrawireless.com/u/p.newton)\
**Replies:** 9\
**Last updated:** [July 2, 2025, 1:52am UTC](https://forum.sierrawireless.com/t/error-51-updating-firmware-on-mc7305/35182 "2025-07-02T01:52:54Z")

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Hi All I have 3 machines that have MC7305 cards in them, they all detect the sim but they show no service When I remove all the drivers and then reinstall the I get a popup saying failed error 51 I have also tried run…

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## [Cannot enable EM9293 GPS feature](https://forum.sierrawireless.com/t/cannot-enable-em9293-gps-feature/35166)

<div class="topic-metadata">

**Author:** [@shanywu](https://forum.sierrawireless.com/u/shanywu)\
**Replies:** 14\
**Last updated:** [June 27, 2025, 9:47am UTC](https://forum.sierrawireless.com/t/cannot-enable-em9293-gps-feature/35166 "2025-06-27T09:47:00Z")

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I used follow commands to enable EM9293 GPS AT!CUSTOM=“GPSENABLE”,1 AT!CUSTOM=“GPSLPM”,0 AT!CUSTOM=“GPSSEL”,0 AT+WANT=1 AT!GPSFIX=1,255,10 and then I used AT!GPSSTATUS? and AT!GPSLOC? to get GPS status AT!GPSSTAT…

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## [EM9293 SWIX65C\_02.13.08.00 firmware download](https://forum.sierrawireless.com/t/em9293-swix65c-02-13-08-00-firmware-download/35172)

<div class="topic-metadata">

**Author:** [@shanywu](https://forum.sierrawireless.com/u/shanywu)\
**Replies:** 3\
**Last updated:** [June 27, 2025, 6:12am UTC](https://forum.sierrawireless.com/t/em9293-swix65c-02-13-08-00-firmware-download/35172 "2025-06-27T06:12:53Z")

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In some tests I need to download modem firmware SWIX65C\_02.13.08.00, but I only see SWIX65C\_02.17.08.00 on website https://source.sierrawireless.com/resources/airprime/software/em929x/em92-approved-fw-packages/#sthash.Nt…

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## [How to configure QOS on XR80](https://forum.sierrawireless.com/t/how-to-configure-qos-on-xr80/35139)

<div class="topic-metadata">

**Author:** [@shimon.pike](https://forum.sierrawireless.com/u/shimon.pike)\
**Replies:** 1\
**Last updated:** [June 25, 2025, 10:49am UTC](https://forum.sierrawireless.com/t/how-to-configure-qos-on-xr80/35139 "2025-06-25T10:49:04Z")

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I have an XR80 with devices connected both Wi-Fi and to the ethernet port. The device connected to the ethernet port is using all the available bandwidth. Has anyone configured QOS on XR80 to control how bandwidth is…

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## [Connected wifi clients are not counted correct on MP70](https://forum.sierrawireless.com/t/connected-wifi-clients-are-not-counted-correct-on-mp70/35087)

<div class="topic-metadata">

**Author:** [@thp](https://forum.sierrawireless.com/u/thp)\
**Replies:** 1\
**Last updated:** [June 18, 2025, 10:00am UTC](https://forum.sierrawireless.com/t/connected-wifi-clients-are-not-counted-correct-on-mp70/35087 "2025-06-18T10:00:15Z")

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I wonder why some MP70s report Connected LAN Clients (lwm2m.10250.0.5006) count even though the connected clients are Wifi clients only. If I check another MP70, with same FW and similar setup/configuration, the count o…

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## [Loopback configure of EM9293 and EM7431](https://forum.sierrawireless.com/t/loopback-configure-of-em9293-and-em7431/35026)

<div class="topic-metadata">

**Author:** [@shanywu](https://forum.sierrawireless.com/u/shanywu)\
**Replies:** 3\
**Last updated:** [June 4, 2025, 7:47am UTC](https://forum.sierrawireless.com/t/loopback-configure-of-em9293-and-em7431/35026 "2025-06-04T07:47:12Z")

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I use AT command “AT!DATALOOPBACK” to enable EM9293 or EM7431 loopback mode and then use “AT!DATALOOPBACK?” to check the loopback status, the loopback is enable, next the host use interface “wwan0” to send packet to mod…

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## [Packet statistics of EM9293 and EM7431](https://forum.sierrawireless.com/t/packet-statistics-of-em9293-and-em7431/35025)

<div class="topic-metadata">

**Author:** [@shanywu](https://forum.sierrawireless.com/u/shanywu)\
**Replies:** 4\
**Last updated:** [June 4, 2025, 7:05am UTC](https://forum.sierrawireless.com/t/packet-statistics-of-em9293-and-em7431/35025 "2025-06-04T07:05:49Z")

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The Host can use EM9293 or EM7431 to connect to internet and then host can ping Google DNS server(8.8.8.8), next I use command “mbimcli -d /dev/cdc-wdm0 --query-packet-statistics” to get packet counter of modem, but all…

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## [BUG: RV50X - V4.15.3 - Manual "Switch Active Sim" button only works reliably once after a reboot and then works intermittently](https://forum.sierrawireless.com/t/bug-rv50x-v4-15-3-manual-switch-active-sim-button-only-works-reliably-once-after-a-reboot-and-then-works-intermittently/27146)

<div class="topic-metadata">

**Author:** [@alex.meyer](https://forum.sierrawireless.com/u/alex.meyer)\
**Replies:** 5\
**Last updated:** [June 2, 2025, 9:28pm UTC](https://forum.sierrawireless.com/t/bug-rv50x-v4-15-3-manual-switch-active-sim-button-only-works-reliably-once-after-a-reboot-and-then-works-intermittently/27146 "2025-06-02T21:28:45Z")

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After upgrading to 4.15.3, the manual “Switch Active Sim” button no longer works reliably. It will always work first try after a reboot, but after subsequent tries, it may or may not swap the sim, more than likely it wil…

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## [No URCs or Network Recovery After Wake-Up From Hibernate (CEREG:4 Stuck)](https://forum.sierrawireless.com/t/no-urcs-or-network-recovery-after-wake-up-from-hibernate-cereg-4-stuck/35004)

<div class="topic-metadata">

**Author:** [@zsen](https://forum.sierrawireless.com/u/zsen)\
**Replies:** 2\
**Last updated:** [June 2, 2025, 4:02pm UTC](https://forum.sierrawireless.com/t/no-urcs-or-network-recovery-after-wake-up-from-hibernate-cereg-4-stuck/35004 "2025-06-02T16:02:25Z")

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Modem fw: HL7812.5.5.17.0-24.03.0.FreeRTOS.w10 We’ve made some progress on this issue Unexpected GPIO6 and fast shotdown pin Behavior When Trying to Enter PSM on HL7812 – Not Matching Docs. After setting AT+KSIMDET=0, t…

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## [How do I configure an RV50 modem to install Ubiquiti antennas and have internet access at another location?](https://forum.sierrawireless.com/t/how-do-i-configure-an-rv50-modem-to-install-ubiquiti-antennas-and-have-internet-access-at-another-location/34992)

<div class="topic-metadata">

**Author:** [@arcadio](https://forum.sierrawireless.com/u/arcadio)\
**Replies:** 2\
**Last updated:** [May 28, 2025, 11:50am UTC](https://forum.sierrawireless.com/t/how-do-i-configure-an-rv50-modem-to-install-ubiquiti-antennas-and-have-internet-access-at-another-location/34992 "2025-05-28T11:50:23Z")

</div>

Hello, I have a device collecting data in an area where there is no coverage. I installed an RV50 modem in an area where there is coverage. Now I want to extend the network with Ubiquiti N2 antennas as an access point. …

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