# Uncategorized

**URL:** https://forum.sierrawireless.com/c/uncategorized/1.md

[Latest](https://forum.sierrawireless.com/latest.md) · [Categories](https://forum.sierrawireless.com/categories.md) · [Tags](https://forum.sierrawireless.com/tags.md)

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## ["update" tool is \*not\* deprecated](https://forum.sierrawireless.com/t/update-tool-is-not-deprecated/12175)

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**Author:** [@jchitty](https://forum.sierrawireless.com/u/jchitty)\
**Replies:** 0\
**Last updated:** [September 8, 2016, 10:48pm UTC](https://forum.sierrawireless.com/t/update-tool-is-not-deprecated/12175 "2016-09-08T22:48:56Z")

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If you run the host-side “update” script in 16.07, you’ll see a message: This is a mistake. ‘app install’ will be going away in the next release, while ‘update’ will stay. This error was introduced during an effort t…

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## [Legato 16.07 now available](https://forum.sierrawireless.com/t/legato-16-07-now-available/12163)

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**Author:** [@jacwu](https://forum.sierrawireless.com/u/jacwu)\
**Replies:** 1\
**Last updated:** [September 8, 2016, 7:53am UTC](https://forum.sierrawireless.com/t/legato-16-07-now-available/12163 "2016-09-08T07:53:16Z")

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Hi everyone. Our new release of Legato, 16.07, is now available. The links on the Source at github.com/legatoproject/legato-af has been updated with the new source and documentation. You will find the documentation onl…

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## [Legato 16.04 - Developer Studio 4.1](https://forum.sierrawireless.com/t/legato-16-04-developer-studio-4-1/12148)

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**Author:** [@daav](https://forum.sierrawireless.com/u/daav)\
**Replies:** 0\
**Last updated:** [June 24, 2016, 7:15am UTC](https://forum.sierrawireless.com/t/legato-16-04-developer-studio-4-1/12148 "2016-06-24T07:15:53Z")

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Hi all, Please note that Legato 16.04 bundles for WP8548 are now available. These bundles are both usable for Linux command line Legato apps development and for new Developer Studio 4.1 IDE (Linux and Windows). Fresh …

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## [forum.mangoh.io](https://forum.sierrawireless.com/t/forum-mangoh-io/12131)

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**Author:** [@thibs](https://forum.sierrawireless.com/u/thibs)\
**Replies:** 0\
**Last updated:** [May 11, 2016, 10:03am UTC](https://forum.sierrawireless.com/t/forum-mangoh-io/12131 "2016-05-11T10:03:29Z")

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Please visit forum.mangoh.io for all subjects related to mangOH.

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## [Legato 16.01 - legato-spm 1.0 - Developer Studio 4.0](https://forum.sierrawireless.com/t/legato-16-01-legato-spm-1-0-developer-studio-4-0/12116)

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**Author:** [@daav](https://forum.sierrawireless.com/u/daav)\
**Replies:** 0\
**Last updated:** [February 25, 2016, 9:38am UTC](https://forum.sierrawireless.com/t/legato-16-01-legato-spm-1-0-developer-studio-4-0/12116 "2016-02-25T09:38:43Z")

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Hi all, Please note that Legato 16.01 pre-built packages for WP8548 are now available. These packages are both usable for Linux command line Legato apps development (thanks to legato-spm tool), and for new Developer St…

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## [New Developer Studio 3.6 release](https://forum.sierrawireless.com/t/new-developer-studio-3-6-release/12079)

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**Author:** [@daav](https://forum.sierrawireless.com/u/daav)\
**Replies:** 0\
**Last updated:** [November 23, 2015, 11:52am UTC](https://forum.sierrawireless.com/t/new-developer-studio-3-6-release/12079 "2015-11-23T11:52:27Z")

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Hi all, Please note that a new Developer Studio 3.6 release is available for update from now. This new version is compatible with Legato 15.10. Source content (release note, getting started guide, troubleshooting guid…

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## [Legato 15.08 now available](https://forum.sierrawireless.com/t/legato-15-08-now-available/12067)

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**Author:** [@amitchell](https://forum.sierrawireless.com/u/amitchell)\
**Replies:** 0\
**Last updated:** [September 3, 2015, 10:22pm UTC](https://forum.sierrawireless.com/t/legato-15-08-now-available/12067 "2015-09-03T22:22:21Z")

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Hi everyone. As some of you may have already noticed, our new quarterly release of Legato, 15.08, is now available. The links on the Source at source.sierrawireless.com/legato/ have all been updated to point to the new …

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## [Legato 15.05 now available](https://forum.sierrawireless.com/t/legato-15-05-now-available/12048)

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**Author:** [@amitchell](https://forum.sierrawireless.com/u/amitchell)\
**Replies:** 0\
**Last updated:** [June 5, 2015, 11:47pm UTC](https://forum.sierrawireless.com/t/legato-15-05-now-available/12048 "2015-06-05T23:47:09Z")

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Hi everyone. Our new (almost) quarterly release of Legato, 15.05, is now available. The links on the Source (the new Dev Zone) at source.sierrawireless.com/legato/ have all been updated to point to the new downloads, an…

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## [Legato 15.01 now available](https://forum.sierrawireless.com/t/legato-15-01-now-available/11986)

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**Author:** [@amitchell](https://forum.sierrawireless.com/u/amitchell)\
**Replies:** 4\
**Last updated:** [February 26, 2015, 2:46pm UTC](https://forum.sierrawireless.com/t/legato-15-01-now-available/11986 "2015-02-26T14:46:32Z")

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Hi everyone. Our new quarterly release of Legato, 15.01, is now available. The links on the Source (the new Dev Zone) at source.sierrawireless.com/legato/ have all been updated to point to the new downloads, and github …

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## [Firmware Update for MC7411](https://forum.sierrawireless.com/t/firmware-update-for-mc7411/36138)

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**Author:** [@ashehzad](https://forum.sierrawireless.com/u/ashehzad)\
**Replies:** 5\
**Last updated:** [September 24, 2026, 12:49am UTC](https://forum.sierrawireless.com/t/firmware-update-for-mc7411/36138 "2026-09-24T00:49:38Z")

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Hi, I want to update the firmware of MC7411. Can someone guide me through the steps.

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## [RV55 / EM7565 – Incoming SMS PDU Processing Error 57602 on Singtel Singapore IoT SIM](https://forum.sierrawireless.com/t/rv55-em7565-incoming-sms-pdu-processing-error-57602-on-singtel-singapore-iot-sim/36008)

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**Author:** [@seahsimon](https://forum.sierrawireless.com/u/seahsimon)\
**Replies:** 6\
**Last updated:** [September 23, 2026, 10:35am UTC](https://forum.sierrawireless.com/t/rv55-em7565-incoming-sms-pdu-processing-error-57602-on-singtel-singapore-iot-sim/36008 "2026-09-23T10:35:03Z")

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Hi, We are experiencing an incoming SMS issue on an AirLink RV55 (EM7565) using a Singtel Singapore IoT SIM. Issue: Outgoing SMS from the RV55 works successfully after setting SMS Message Format = 3GPP. Incoming SMS …

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## [Hl7900 tcp/udp](https://forum.sierrawireless.com/t/hl7900-tcp-udp/35866)

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**Author:** [@quangminh9303](https://forum.sierrawireless.com/u/quangminh9303)\
**Replies:** 56\
**Last updated:** [September 23, 2026, 7:46am UTC](https://forum.sierrawireless.com/t/hl7900-tcp-udp/35866 "2026-09-23T07:46:57Z")

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Can someone help me test AT TCP/UDP commands on the HL7900 ? I followed the guide, but when it reaches the CONNECT stage, after I input the data, there is no further response, and eventually it returns NO CARRIER. Belo…

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## [Sierra Wireless EM7590 – GNSS Enabled but No Fix / No Satellite Info](https://forum.sierrawireless.com/t/sierra-wireless-em7590-gnss-enabled-but-no-fix-no-satellite-info/35659)

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**Author:** [@mahmoud.elkayal](https://forum.sierrawireless.com/u/mahmoud.elkayal)\
**Replies:** 21\
**Last updated:** [September 22, 2026, 3:32pm UTC](https://forum.sierrawireless.com/t/sierra-wireless-em7590-gnss-enabled-but-no-fix-no-satellite-info/35659 "2026-09-22T15:32:00Z")

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Hi everyone, I’m having trouble getting GNSS working on a Sierra Wireless EM7590 module. The modem itself is working fine, but GPS/GNSS never gets a fix, and I always see “Not Available” or “FAILCODE = 4” when checking…

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## [Query on kernel crash](https://forum.sierrawireless.com/t/query-on-kernel-crash/36103)

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**Author:** [@simonkbaby](https://forum.sierrawireless.com/u/simonkbaby)\
**Replies:** 10\
**Last updated:** [September 18, 2026, 5:49pm UTC](https://forum.sierrawireless.com/t/query-on-kernel-crash/36103 "2026-09-18T17:49:02Z")

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Hi Team, I am seeing a kernel crash with below dumps. Wondering if there is any know issue or patch available. This is on 2.6 kernel, qmisdk (04.00.11) with gobi-net\_2.50, with EM7565 module . 2026 Sep 11 07:36:46+00:…

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## [Which Modem does Support "good old Phone Calls" via API (+ SMS?)?](https://forum.sierrawireless.com/t/which-modem-does-support-good-old-phone-calls-via-api-sms/36009)

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**Author:** [@I\_AGREE\_BUTTON](https://forum.sierrawireless.com/u/I_AGREE_BUTTON)\
**Replies:** 1\
**Last updated:** [September 9, 2026, 10:15am UTC](https://forum.sierrawireless.com/t/which-modem-does-support-good-old-phone-calls-via-api-sms/36009 "2026-09-09T10:15:48Z")

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Hi every one. I looking for an solution for Areas where a “normal Cellphone” have no coverage so an external (Car) Antenna would give more signal strengh. In the Case no VoIP Data is going truth the Cell Phone Connectio…

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## [MBPL SDK building on mips64eb](https://forum.sierrawireless.com/t/mbpl-sdk-building-on-mips64eb/35979)

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**Author:** [@simonkbaby](https://forum.sierrawireless.com/u/simonkbaby)\
**Replies:** 11\
**Last updated:** [September 3, 2026, 11:21pm UTC](https://forum.sierrawireless.com/t/mbpl-sdk-building-on-mips64eb/35979 "2026-09-03T23:21:52Z")

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Hello team, I am trying to build the MBPL source (MBPL\_SDK\_R47\_ENG4-lite.src.tar) for a montavista platform with cpu = mips64eb. Do we need any changes in the slqscompile.mak file? and other files? currently I can see …

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## [Query on gobi-net-2.50](https://forum.sierrawireless.com/t/query-on-gobi-net-2-50/35975)

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**Author:** [@simonkbaby](https://forum.sierrawireless.com/u/simonkbaby)\
**Replies:** 3\
**Last updated:** [August 26, 2026, 6:11am UTC](https://forum.sierrawireless.com/t/query-on-gobi-net-2-50/35975 "2026-08-26T06:11:40Z")

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Hello team, We are using gobi-net driver for EM7565 module in linux kernel-2.6 version. We recently getting a timeout from driver in QMIWDASetDataFormat() function during initialization. The timeout was 100 ms. After I …

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## [Switch EM9293 to USB3.0/2.0](https://forum.sierrawireless.com/t/switch-em9293-to-usb3-0-2-0/35963)

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**Author:** [@shanywu](https://forum.sierrawireless.com/u/shanywu)\
**Replies:** 6\
**Last updated:** [August 18, 2026, 4:45pm UTC](https://forum.sierrawireless.com/t/switch-em9293-to-usb3-0-2-0/35963 "2026-08-18T16:45:28Z")

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I use command “AT!USBSPEED=0” and “AT!USBSPEED=1” to switch EM9293 to USB 2.0 or USB3.0, but sometimes it cannot switch from USB3.0 to USB2.0 or from USB2.0 to USB3.0, do I need to do more commands?

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## [EM7421 FW Upgrade windows](https://forum.sierrawireless.com/t/em7421-fw-upgrade-windows/35957)

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**Author:** [@shulyn](https://forum.sierrawireless.com/u/shulyn)\
**Replies:** 1\
**Last updated:** [August 10, 2026, 12:20pm UTC](https://forum.sierrawireless.com/t/em7421-fw-upgrade-windows/35957 "2026-08-10T12:20:21Z")

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hello i am sturgling with the for few days now there is no exe files for upgrade .. everething else i am trying to do is not working is anyone know how to use this files for upgrade ?

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## [RC7620 GSM modem UDP Sending delay occurred while receiving the data](https://forum.sierrawireless.com/t/rc7620-gsm-modem-udp-sending-delay-occurred-while-receiving-the-data/35945)

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**Author:** [@santosh.naik](https://forum.sierrawireless.com/u/santosh.naik)\
**Replies:** 1\
**Last updated:** [July 21, 2026, 9:17am UTC](https://forum.sierrawireless.com/t/rc7620-gsm-modem-udp-sending-delay-occurred-while-receiving-the-data/35945 "2026-07-21T09:17:14Z")

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for every second i am sending 1460 bytes of data through udp ,but while receiving static server it gets delayed

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## [For sale : Sierra Wireless FX30 IoT Gateways – New and Used Units Available](https://forum.sierrawireless.com/t/for-sale-sierra-wireless-fx30-iot-gateways-new-and-used-units-available/35922)

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**Author:** [@lhammeni](https://forum.sierrawireless.com/u/lhammeni)\
**Replies:** 0\
**Last updated:** [July 8, 2026, 8:59am UTC](https://forum.sierrawireless.com/t/for-sale-sierra-wireless-fx30-iot-gateways-new-and-used-units-available/35922 "2026-07-08T08:59:26Z")

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I have Sierra Wireless FX30 IoT gateways (RS232 serial interface) available for sale, including both brand new and used units. Please contact me if you are interested. I can provide: Pictures Exact models and specific…

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## [Not able to take remote control on LX40 with IP Public](https://forum.sierrawireless.com/t/not-able-to-take-remote-control-on-lx40-with-ip-public/35892)

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**Author:** [@f.boulanger](https://forum.sierrawireless.com/u/f.boulanger)\
**Replies:** 5\
**Last updated:** [June 17, 2026, 11:41am UTC](https://forum.sierrawireless.com/t/not-able-to-take-remote-control-on-lx40-with-ip-public/35892 "2026-06-17T11:41:47Z")

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Hi, I would like to take remote CTRL on LX40. Aleos version:4.18.2 Firmware radio:SWI9X07Y\_02.37.06.05 So I followed that you recommand: Go to ACEManager: Services → ACEManager → Remote access: HTTPS only. Ensure …

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## [CGAUTH on HL7900](https://forum.sierrawireless.com/t/cgauth-on-hl7900/35896)

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**Author:** [@quangminh9303](https://forum.sierrawireless.com/u/quangminh9303)\
**Replies:** 3\
**Last updated:** [June 11, 2026, 2:57pm UTC](https://forum.sierrawireless.com/t/cgauth-on-hl7900/35896 "2026-06-11T14:57:21Z")

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I type AT+CGAUTH in hl7900 and it return at+cgauth? +CGAUTH: 1,0, what 0 mean , i don’t see value 0 of CGAUTH anywhere

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## [Issue update firmware radio WP7607](https://forum.sierrawireless.com/t/issue-update-firmware-radio-wp7607/35887)

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**Author:** [@f.boulanger](https://forum.sierrawireless.com/u/f.boulanger)\
**Replies:** 3\
**Last updated:** [June 3, 2026, 2:05pm UTC](https://forum.sierrawireless.com/t/issue-update-firmware-radio-wp7607/35887 "2026-06-03T14:05:12Z")

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Hello, I run into a dificult to update the WP7607 firmware. Version installed is: Radio Firmware Version: SWI9X07Y\_02.28.03.03 000000 jenkins 2019/05/21 03:33:04 And I would to put the latest version like: WP7607\_02.3…

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## [Ace Manager wrong password](https://forum.sierrawireless.com/t/ace-manager-wrong-password/35882)

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**Author:** [@vballein](https://forum.sierrawireless.com/u/vballein)\
**Replies:** 1\
**Last updated:** [May 27, 2026, 10:41am UTC](https://forum.sierrawireless.com/t/ace-manager-wrong-password/35882 "2026-05-27T10:41:01Z")

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Hello, I have 3 RV55, when connecting on Wi-Fi and loading the Ace Manager portal, it tells me wrong password. Tried the passwords under the modem, tried 12345, Wilco2016. Tried username user, admin.

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## [EM7590 stuck in c081 or c082 and not updating firmware](https://forum.sierrawireless.com/t/em7590-stuck-in-c081-or-c082-and-not-updating-firmware/35873)

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**Author:** [@esmeralda.gasanz](https://forum.sierrawireless.com/u/esmeralda.gasanz)\
**Replies:** 7\
**Last updated:** [May 21, 2026, 12:12pm UTC](https://forum.sierrawireless.com/t/em7590-stuck-in-c081-or-c082-and-not-updating-firmware/35873 "2026-05-21T12:12:59Z")

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System Environment: Host Hardware: OnLogic Helix 52X (HX521) USB Controller: Renesas uPD720202 USB 3.0 Host Controller (PCI 0000:26:00.0) Modem: Sierra Wireless AirPrime EM7590 (Target Carrier: Odido / Generic W…

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## [AMM onprem close unsecure ports](https://forum.sierrawireless.com/t/amm-onprem-close-unsecure-ports/35872)

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**Author:** [@brad.weiland](https://forum.sierrawireless.com/u/brad.weiland)\
**Replies:** 0\
**Last updated:** [May 20, 2026, 3:49pm UTC](https://forum.sierrawireless.com/t/amm-onprem-close-unsecure-ports/35872 "2026-05-20T15:49:03Z")

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AMM version: 2.17.1.5 we want to close the unsecure ports on our appliance. Ports 21, 80, 8082 what needs to be done to close these ports?

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## [EM9291 sending disconnect request to the 5G core](https://forum.sierrawireless.com/t/em9291-sending-disconnect-request-to-the-5g-core/35852)

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**Author:** [@arti.rajput](https://forum.sierrawireless.com/u/arti.rajput)\
**Replies:** 5\
**Last updated:** [April 30, 2026, 4:58am UTC](https://forum.sierrawireless.com/t/em9291-sending-disconnect-request-to-the-5g-core/35852 "2026-04-30T04:58:38Z")

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Hi , If the EM9291 is connected for a longer period with the private 5G network. It sends disconnection request and we get error: \[ 460.002831\] ------------\[ cut here \]------------ \[ 460.007480\] NETDEV WATCHDOG: ww…

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## [Configuring QoS on EM9291](https://forum.sierrawireless.com/t/configuring-qos-on-em9291/35849)

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**Author:** [@arti.rajput](https://forum.sierrawireless.com/u/arti.rajput)\
**Replies:** 1\
**Last updated:** [April 28, 2026, 10:32am UTC](https://forum.sierrawireless.com/t/configuring-qos-on-em9291/35849 "2026-04-28T10:32:40Z")

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Hi @jyijyi , How can we configure QoS on the EM9291 for low latency and high bandwidth data? Thanks, Arti

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## [Trouble Getting RV50X on Network after config and testing with Laptop](https://forum.sierrawireless.com/t/trouble-getting-rv50x-on-network-after-config-and-testing-with-laptop/31366)

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**Author:** [@djohnston](https://forum.sierrawireless.com/u/djohnston)\
**Replies:** 8\
**Last updated:** [April 20, 2026, 1:23am UTC](https://forum.sierrawireless.com/t/trouble-getting-rv50x-on-network-after-config-and-testing-with-laptop/31366 "2026-04-20T01:23:09Z")

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Have just received my Sierra RV50x and configured it for my network. It connected via my laptop ethernet and I was able to send SMS to my phone just fine. Plugging it in to my network - same IP Range as setup etc. - I…

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